Is there room for me in the AI-driven future workplace?

The adoption of artificial intelligence (AI) has increased in recent years, accelerated by the COVID-19 pandemic and its promise to improve productivity and reduce costs. The dynamics of the future workplace will inevitably change and be influenced by the inclusion of AI and self-learning language models.

NUS Chief People Officer Dr Janson Yap highlights that while AI can perform specific and mundane tasks exceptionally, it is essential to note that AI technologies have limitations, such as the lack of common-sense reasoning and consciousness that humans possess. He emphasises the need to consider ways to uphold ethical standards and consider the societal impacts of employing AI at the workplace while still reaping its benefits. Even as AI technologies advance, adaptation is key, and Dr Yap is confident that there will still be room for humans in the future workplace.

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